Contact Us

We read everything. If something on the Site is unclear, wrong, or broken, we want to know.

Talk to your advisor

Phone (local Texas line): (254) 233-8272 Email: hello@mortgageprotectioncompany.com

Most callers are looking to talk to an advisor about mortgage protection coverage. The fastest way to do that is to call (254) 233-8272 — your advisor will run a Critical Time Period Evaluation in 10–15 minutes and give you a structured policy recommendation. No pressure, no scripts.

If you want to cancel an existing policy

Call your advisor first. Don't just stop paying premiums.

If you need to cancel a policy you already have with us, call your advisor. They will:

• Confirm cancellation is the right move (sometimes a face-amount reduction or rider change beats an outright cancel)
• Walk you through the carrier's specific cancellation process
• For whole-life policies: confirm any cash value is paid back to you correctly
• Make sure no premium-tracking issues are left on the carrier's end

Lapsing a policy without proper paperwork creates administrative tangles, can disrupt premium tracking on the carrier's end, and makes reinstatement harder if you change your mind later.

Specific contacts

Editorial questions and factual corrections — editorial@mortgageprotectioncompany.com If you believe an article contains a factual error, include the URL, the specific claim you're disputing, and a source that supports the correction. Our corrections process is described on our Corrections page.

Privacy requests — privacy@mortgageprotectioncompany.com Use this address to request access to, correction of, or deletion of personal information we have about you, or to submit any other request under CCPA, CPRA, GDPR-equivalent laws, or our Privacy Policy.

Legal notices — legal@mortgageprotectioncompany.com For DMCA notices, subpoenas, service of process, and questions about our Terms of Service.

Advisor-network inquiries — partnerships@mortgageprotectioncompany.com For licensed insurance professionals interested in joining our advisor network. Include your name, state(s) of licensure, carrier appointments, and a brief description of your practice.

Response times

We respond to most inquiries within two business days. Legal and privacy requests are acknowledged within two business days and substantively handled within the timelines required by applicable law. Editorial corrections are acknowledged within two business days and verified within five business days.

What we can't help with directly

A few things should go straight to the carrier or to your advisor, not to the general inbox:

• Insurance claims. If you need to file a claim on an existing policy, contact your advisor first — they'll connect you to the carrier's claims department immediately and walk you through the paperwork.
• Policy-specific questions on an existing policy. Coverage amounts, premium billing, beneficiaries, riders — your advisor or the writing carrier is the right contact.
• Underwriting status on a pending application. Your advisor handles this end-to-end.

For new coverage, call (254) 233-8272 and your advisor will pick up the conversation from the start.